Support
Find the right support route for each product.
EleksMaker.co.jp is the official support hub for product guides, firmware, apps, accounts, warranty, repair, and purchase-channel information.
IPS Nixie Clock / Desk Hardware
EleksTube
EleksMaker’s main hardware line for IPS Nixie-style clocks, rhythm lamps, USB hubs, and desk accessories.
E-Ink Market Display
EleksCava
A 2.9-inch E-Ink display device for crypto, stocks, FX, and market data, built with ESP32, Wi-Fi, USB-C, browser setup, and open-source firmware.
AI Custom Gift Workflow
FridgeMuse
A custom gift workflow where users upload a photo, explore AI styles, preview a real magnet, and move into checkout.
AI Agent E-Paper Peripheral
InksPet
A developer hardware experience for Claude Code, Codex, and AI workflows using E-Paper, LEDs, physical buttons, HTTP hooks, and BLE.
Face-to-Face Translation / Software
Tolkivo
A real-time translation app for face-to-face conversations, with one phone between two people. Two-way translation and a shared view of the original and translation support everyday exchanges.
Support Policy
We route each request to the right product-specific contact.
For products with orders, shipping, returns, or warranties, the purchase channel takes priority. For software account, translation, or app support, include only the product name, device, app state, symptoms, and a contact email. Do not send conversation content or unnecessary personal information.