Support

Find the right support route for each product.

EleksMaker.co.jp is the official support hub for product guides, firmware, apps, warranty, repair, and purchase-channel information.

IPS Nixie Clock / Desk Hardware

EleksTube

EleksMaker’s main hardware line for IPS Nixie-style clocks, rhythm lamps, USB hubs, and desk accessories.

E-Ink Market Display

EleksCava

A 2.9-inch E-Ink display device for crypto, stocks, FX, and market data, built with ESP32, Wi-Fi, USB-C, browser setup, and open-source firmware.

AI Custom Gift Workflow

FridgeMuse

A custom gift workflow where users upload a photo, explore AI styles, preview a real magnet, and move into checkout.

AI Agent E-Paper Peripheral

InksPet

A developer hardware experience for Claude Code, Codex, and AI workflows using E-Paper, LEDs, physical buttons, HTTP hooks, and BLE.

Support Policy

We route each request to the right product-specific contact.

Order, shipping, returns, and warranty conditions depend on the purchase channel. For setup or technical issues, include the product name, order number, symptoms, and photos or video.